Total Senior is all about personalized service with a focus on our core values.
Families rely on our Advisors during what are often very stressful times. When hiring Advisors to serve the families that trust Total Senior, we look for one particular character trait: Compassion. Anyone can be trained do the job, but only those with their hearts in the right place can do the job well. This isn’t just a business, these are people’s lives we are impacting.
We’ve all heard of scams impacting seniors and healthcare professionals taking advantage of those that don’t know any better. We are here to be advocates and enforcers of professional and ethical services. Every step of the way, we strive to do what’s right.
We treat every client like our own family. Our Advisors are trained to put themselves in their clients’ shoes. Would they be happy with the options provided for their own mother? Would they feel comfortable with the guidance they’re receiving if the roles were reversed?
Total Senior is compensated by the communities we partner with allowing us to offer a free service to the families we represent. But don’t worry, we contract with all communities at the same rate (a percentage of the first month’s rent) so our incentive is to find your loved one the right home, not any particular one.
Call your local Senior Living Advisor. During this initial consultation, your Advisor will learn about your loved one’s care needs, personality, lifestyle, budget and personal preferences for senior living. This is also the best time to have your questions answered about types of settings, costs, and more.
Your Advisor will reach out to all appropriate communities to determine vacancies and then provide you with a detailed list of options which match the care needs, budget, and geography.
Tour communities individually or with an Advisor. Provide feedback to your Advisor so they can continue to provide options that more closely resemble what you’re looking for. Your Advisor is available for consultation throughout this process.
Select a community and have your Advisor assist with making moving arrangements so that your transition is as simple and stress free as possible. Stay in touch to let us know how your loved one is doing!